Personal data protection

Last updated: 21/09/2026

Management

Data privacy protection is increasingly important in a technology-oriented world. Our in-house systems include functions dedicated to protecting confidential information, and management trains staff on the importance of proper personal data management.

Notice

We share information with the competent Authorities, in particular the Federal Tax Authority, and with the staff in charge, only to the extent needed to carry out the engagement. We work with Free Zones, providers and advisors who share our approach to data protection.

Choice and consent

By accepting our engagement proposal, and given the nature of our activity, clients authorise us to process the data required to manage their company's accounting and tax affairs (for example Corporate Tax and VAT registrations, returns, EmaraTax and FTA profile updates).

It is at the client's discretion to provide information beyond what is strictly necessary.

Data collected through this website

When you fill in the contact form we collect your name, email, optional phone number and company name, your situation, the service of interest and your message. We use them solely to reply to your request and, if you wish, to prepare a proposal.

This website does not use profiling cookies or analytics tools. To display fonts and the map, Google services (Google Fonts and Google Maps) are loaded, which may receive technical data such as your IP address under their own policies.

Collection

During the engagement we ask clients to provide confidential information by email or by direct delivery of documents.

Use, retention and disposal

Staff are trained on the importance of confidentiality. Use of data, such as copies of passports, Emirates IDs, licences, invoices and bank statements, is limited to the purposes of the accounting and tax engagement.

Accounting and tax records are retained for the period required by UAE law (normally 7 years). After that period, hard copies are shredded and digital files deleted. Data received through the contact form, if no engagement follows, is kept for a maximum of two years.

Messages sent through the contact form also remain stored in the website’s management panel, held by the hosting provider, until they are deleted: we remove those no longer needed on a regular basis.

Access and security

Each team member accesses our systems with personal credentials and can only view the files assigned to them. Full access is reserved to management. To reduce paper, all communications are archived in an orderly way in our system, file by file, ensuring accurate, complete and relevant data.

Disclosure to third parties

Data is disclosed to third parties only where needed for the engagement: competent Authorities and parties acting on our behalf under equivalent principles. Where clients request it, we coordinate with their corporate service provider, including Outstanding Life International FZC.

This version of the website is hosted by Netlify, Inc. (United States), which acts as a processor on behalf of the controller: besides hosting the pages, it receives, stores and forwards the messages sent through the contact form. Any transfer of data outside the European Economic Area takes place on the basis of the standard contractual clauses approved by the European Commission.

Complaints and review

Any privacy concern or complaint is handled directly by management and, in serious cases, brought to the attention of the competent authorities. We review our procedures every year and update staff training accordingly.

EU Regulation 2016/679 (GDPR)

This section informs you of your rights under EU Regulation 2016/679 regarding the collection, processing and retention of your personal data by Outstanding Tax & Accounting FZC (the “Company”).

1. Why we collect and process your data

We collect the personal data needed for the sole purpose for which it was provided: managing the accounting and tax affairs of the client's company, obligations towards competent authorities, and replying to requests sent through this website.

2. Data controller

The data controller is Outstanding Tax & Accounting FZC, a company incorporated in the Umm Al Quwain Free Trade Zone, with registered office at Al Shmookh Business Center, One UAQ, Free Trade Zone, Umm Al Quwain, United Arab Emirates. Data may be shared with other parties involved in the engagement, some located outside the European Union; this occurs exclusively as part of the engagement and with parties bound to comply with EU Regulation 2016/679.

3. How to contact us

For any question about your data or to exercise your rights, write to outstanding.tax.acc@gmail.com.

4. Your rights

• Access: to know whether we process your data, which data, for what purposes, to whom it is disclosed (including third countries) and for how long it is kept.
• Rectification of inaccurate data.
• Erasure of your data.
• Restriction of processing.
• Portability: to receive your data in a structured, machine-readable format and transmit it to another controller.
• Objection to processing on grounds relating to your particular situation.
• Withdrawal of consent at any time.
• Complaint to a supervisory authority.

5. Why we apply the GDPR

We work with entrepreneurs and companies with interests inside and outside the European Union. We have therefore chosen to comply with EU Regulation 2016/679, which we regard as the highest standard in data protection, alongside applicable UAE law.

Policy based on the Data Privacy Protection of Outstanding Life International FZC.